Managers make the difference — but they need help

Managers are the best tool companies have to combat burnout, improve performance and increase retention. Instead of piling onto managers’ already overflowing plates, CLOs must challenge stakeholders to take a long, hard look at what it takes to be a manager in today’s workplace and urge partners to shift management expectations to focus on the human side of the job — and they must provide a framework to empower managers with the skills needed to overcome human problems like burnout.

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